BMC Client Management web console overview
When you start the BMC Client Management web console, the Welcome page is displayed as follows.
The following table describes the UI elements on the Welcome page.
Feature | Description |
|---|---|
Search | The web console enables you to search for a specific device on the network. For more information, refer to Object search. Click Refresh to update the search index with the new or modified devices.
|
Remote Control | You can remotely control the selected device. For more information on this topic, refer to Remotely-controlling-a-device. |
Asset discovery | You can remotely make an inventory of the devices that are connected to the network but on which no BMC Client Management (BCM) agent is installed. You can collect the software and hardware inventory of these devices. For more information, see Discovering-assets. |
Miscellaneous | Instant messaging recordings: you can view the stored chat conversations between the help-desk agents and end users. For more details, see Chatting-with-the-end-users-via-the-web-console. Credentials: you can view, modify, delete your credentials. For more information on this topic, refer to Managing-account-credentials. |
Settings | Licenses: You can control your access to functionalities on the console. For more information, see Managing-licenses-for-BMC-Client-Management. Financial asset management: Access your asset management workflow, such as: receiving assets, tracking financial data, retiring assets, and reporting on depreciation. See more information at Configuring-Financial-Asset-Management. |
My profile | Preferences: This option enables you to set the web console preferences and launch the Java WebStart package. When you are using HTTPS (the default), this menu contains a link to the certificate installation page. If you install the certificate to the "Trusted root certification authorities" store, it provides better performance, particularly when using remote control. For more information on this topic, refer to Setting-preferences-and-downloading-the-Java-console. |
On the Welcome page, when you select a device from the list of devices, the device information is displayed as shown in the following image.
This page enables you to perform the following:
- View the device overview, detailed properties, inventories, and topology: A device can have different roles and functions in the network, and thus a lot of different information is available for it. This information is displayed in tabs:
- The Overview and Detailed Properties tab provides basic and detailed information on the device. For details, refer to Viewing member information from device topology.
- In the Inventories tab, you can collect any type of inventory data for the selected device. For details, refer to Device inventory management. You can view the relays between the master and the agent under the Topology tab. It represents the devices according to its logical connections in the form of an explorer tree.
- The Alert and Events tab provides a list of alerts and events for the device.
- The Financial Asset Management tab. For more information, see Managing financial information for assets.
- View / Download agent logs. For more information, see Working-with-logs.
- Load/Unload/Configure agent modules. For more information, see Managing-agent-modules.
- Launch an Audit. For more information, see Auditing-a-device.
- Start an instant messaging session. For more information, see Chatting-with-the-end-users.
- Assign an operational rule to the device. For more information on this topic, refer to Managing-operational-rules-via-web-console.
- Remotely manage a device. For more information on this topic, see Remotely-controlling-a-device.
- Perform direct actions on the device. For information on direct actions, see Managing-direct-access-to-a-device-via-web-console.