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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.


 

Transferring files between devices via direct access


You can also retrieve the test.txt file from the remote device and save it on your local device.

  1. Select File Transfer transfert_files.png.
     The File Transfer window opens on the screen. This window allows you to copy files from the local to the remove device and vice versa.
  2. Find the source file, that is, the test.txt file to be copied in the tree hierarchy of the remote device and select it.
  3. Select the target directory, that is, c:/temp on your local device.
  4. Click the arrow between the two boxes to start the transfer.

    Information

    The transfer can be stopped and thus the file copy being cancelled by clicking Cancel the current transfer stop_transfer.png.

  5. Select Close at the bottom of the window when all required files were transferred.
  6. You can delete the test.txt file on the remote device in the same way as you would do on your local device.

 

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BMC Client Management 21.02.02