Patch deployment schedule


This topic provides the patch deployment schedules for the listed BMC Helix Client Management release versions. The BMC Client Management patches are cumulative, so the latest patch includes all the issues fixed in the previous patches. Irrespective of the last patch you applied to your BMC Client Management environment, the latest patch is directly applied.

Important

In order to be protected from vulnerabilities and get access to the latest supported versions and functionalities, you must upgrade to the latest version of BMC Client Management. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support.

This topic provides information about the following BMC Helix Client Management patches:


July 2021

The following table provides information on the July 2021 patch deployment for BMC Cloud hosted BMC Helix Client Management.  We perform the patching operation between the hours of 04.30 and 09.30 UTC.

Region 

Date for patch deployment on
Sandbox environments 

Date for patch deployment on
Production environments 

EMEA 

3 July 2021

✅️

10 July 2021

✅️

USA 

4 July 2021

✅️

11 July 2021

✅️

March 2021

The following table provides information on the March 2021 patch deployment for BMC Cloud hosted BMC Helix Client Management. 

Region 

Date for patch deployment on
Sandbox environments 

Date for patch deployment on
Production environments 

EMEA 

6 March 2021

✅️

13 March 2021

✅️

USA 

7 March 2021

✅️

14 March 2021

✅️

Patch versions

The patch applies to the following BMC Helix Client Management versions:

  • 21.02
  • 20.08
  • 12.9
  • 12.8

If you are using an earlier version of BMC Client Management, you must contact BMC Customer Support to request an upgrade to the latest version. To submit your request to upgrade, visit the BMC Customer Support website at http://www.bmc.com/support


 

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