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This documentation supports the 23.3 version of BMC Helix for Workplace Service Management, which is available only to BMC Helix customers (SaaS).

To view an earlier version, select the version from the Product version menu.

BMC

BMC Helix for Workplace Service Management 23.3

Workplace Service Management provides a comprehensive solution for all your workplace-related services.


Release notes and notices
updated 25 Mar

Learn what’s new or changed for Workplace Service Management 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

To stay informed of changes to this space, click the  icon on the top of this page.

The following updates have been added since the release of the space:

DateSummaryRelease
March 22, 2024

Patch 1 for version 23.3 is available for on-premises customers.

23.3 enhancements and patches
March 8, 2024

BMC announces 23.3 Patch 1 for SaaS customers.

23.3 enhancements and patches
December 8, 2023

BMC announces 23.3 for SaaS customers.

23.3 enhancements and patches

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Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.




Getting started

 

Workplace Service Management - Product overview

Watch the following video (4:51) for an overview of Workplace Service Management:

https://youtu.be/Zr22ApUe8Vg

Raising a workplace request

 

Learn how to raise a workplace request in BMC Helix Digital Workplace Advanced

Developer Community

BMC Helix Communities

Developer Portal

Videos

Knowledge Base

Marketplace

PDFs and videos

 

Get a list of all the videos and a PDF version of the BMC Helix for Workplace Service Management documentation.

Related spaces

 

See the documentation of products related to BMC Helix for Workplace Service Management.


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