TrueSight Presentation Server overview

The TrueSight Presentation Server hosts the web-based TrueSight console functions and consumes data from various TrueSight products to provide a consolidated set of views for monitoring the infrastructure, real and synthetic applications, and capacity planning. In addition to data presentation, the TrueSight Presentation Server performs functions such as role-based access control and data management functions such as storage and persistence.

The TrueSight Presentation Server supports integrations to other products, high availability, and disaster recovery. User management and multi-tenancy support is enabled through integrated system authentication with Remedy Single Sign-On.

Related topics

Orientation

Quick tour of the TrueSight console

Network ports (Operations Management) Open link

Ports and protocols (Capacity Optimization) Open link

TrueSight Presentation core service

The core service is the main server process that communicates with the data providers and datastore functions. Apache Tomcat is embedded in the core service.

Click to view core services and functions.

Cache service
Persistence service
Event Management service
Role-based access control (RBAC)
User and tenant management
Application Model
Group management

For information about restarting services, see Starting and stopping the Presentation Server services.

TrueSight Presentation structure

The following diagram illustrates the relationship of the TrueSight Presentation Server functions.

Layer	Description
application	The application layer consists of all the functions that are displayed in the TrueSight console and the Application Programming Interface (APIs) that communicate with the platform layer APIs.
platform	The platform layer consists of functions such as messaging, Representational State Transfer (REST) web services, role-based access control (RBAC), logging, clustering for high availability, and other core functions that make up the Presentation Server.
datastore	The datastore layer functions include data caching and data persistence: Data caching - The TrueSight Presentation Server uses Infinispan as the caching service for caching the entities created in the TrueSight console and the entities received from the data providers, such as Meta (managed object definition), managed objects, devices, events from the cell, and groups. Data persistence - The TrueSight Presentation Server utilizes the following software to store and persist information: PostgreSQL Server - Stores information such as data provider servers, devices, groups, application model entities and relationships, and entities such as PATROL Agents, and Integration Service hosts and clusters. Elasticsearch with Lucene - Persists and searches the events received from the data providers.

Supported integrations with TrueSight Operations Management

The following table lists the TrueSight Operations Management components supported with the current and earlier versions of TrueSight Presentation Server:

TrueSight Operations Management components	TrueSight Presentation Server11.3.06	TrueSight Presentation Server11.3.05	TrueSight Presentation Server11.3.04	TrueSight Presentation Server 11.3.03	TrueSight Presentation Server 11.3.02	TrueSight Presentation Server 11.3.01	TrueSight Presentation Server 11.0	TrueSight Presentation Server 10.7	TrueSight Presentation Server 10.5	TrueSight Presentation Server 10.1
TrueSight Infrastructure Management	11.3.06 11.3.05 11.3.04 11.3.03	11.3.05 11.3.04 11.3.03	11.3.04 11.3.03 11.3.02 11.3.01 11.0 FP3	11.3.03 11.3.02 11.3.01 11.0 10.7	11.3.02 11.3.01 11.0 10.7	11.3.01 11.0 10.7	11.0 10.7 10.5	10.7 10.5 10.0.5x	10.5 10.0.500	10.5 10.0.500
TrueSight App Visibility Manager2	11.3.03¹	11.3.03¹	11.3.03¹	11.3.03¹	11.3.02¹	11.3.01¹	11.0¹	10.7¹	10.5¹	10.1
TrueSight IT Data Analytics	11.3.02 11.3.01	11.3.02 11.3.01	11.3.02 11.3.01	11.3.02 11.3.01 11.0	11.3.02 11.3.01 11.0	11.3.01 11.0	11.0	2.7 2.5	2.5 2.1	2.5 2.1
TrueSight Smart Reporting	11.3.01	11.3.01	11.3.01	11.3.01	11.3.01	11.3.01	N/A	N/A	N/A	N/A

¹The versions of App Visibility for JAVA and .NET agents cannot be higher than the App Visibility Manager version. For example, App Visibility Manager 11.3.03 works with agent versions 11.3.01, 11.0, or 10.7.

² The App Visibility Manager includes App Visibility Portal, App Visibility Collector, and App Visibility Proxy. It is compatible with the TEA Agent, AM KM, Borland Silk Performer, JAVA, and .NET agent components. For the supported versions, see the following table:

Component Name	TrueSight Presentation Server11.3.06	TrueSight Presentation Server11.3.05	TrueSight Presentation Server11.3.04	TrueSight Presentation Server 11.3.03	TrueSight Presentation Server 11.3.02	TrueSight Presentation Server 11.3.01	TrueSight Presentation Server 11.0	TrueSight Presentation Server 10.7	TrueSight Presentation Server 10.5	TrueSight Presentation Server 10.1
TrueSight App Visibility Manager	11.3.03	11.3.03	11.3.03	11.3.03	11.3.02	11.3.01	11.0.00	10.7.00	10.5.00	10.1.00
JAVA and .NET Agents (Out of Support)	11.3.01	11.3.01	11.3.01	11.3.01	11.3.01	11.3.01	11.0.00	10.7.00	10.5.00	10.1.00
TEA Agent	11.3.03	11.3.03	11.3.03	11.3.03	11.3.02	11.3.01	11.0.00	10.7.00	10.5.00	10.1.00
AM KM	10.8.00	10.8.00	10.7.00	10.7.00	10.7.00	10.7.00	10.7.00	10.7.00	10.5.00	10.1.00
Borland Silk Performer	21.0	21.0	21.0	20.0	19.5	18.5	18.0.00	17.5.00	16.6.00	16.5.00

Supported integration with TrueSight Capacity Optimization

The following table lists the TrueSight Capacity Optimization versions supported with the current and earlier versions of TrueSight Presentation Server:

TrueSight product	Presentation Server 11.3.04	Presentation Server 11.3.02 and 11.3.03	Presentation Server 11.3.01	Presentation Server 11.0	Presentation Server 10.7	Presentation Server 10.5	Presentation Server 10.1
TrueSight Capacity Optimization	20.02.01	20.02 11.5.00 11.5.01	11.3.01	11.0	10.7	10.7	10.5

Supported integrations with other BMC products

The following table lists the integrations with other BMC products supported with the TrueSight Presentation Server 11.3.04, 11.3.05, and 11.3.06.

Product	Version
Remedy Single Sign-On	9.1.04 and later.Important: If you have Remedy Single Sign-On installed, you must check and apply the relevant patches and hotfixes for a seamless integration with the TrueSight Presentation Server. Before proceeding with the patch installation, stop the TrueSight Presentation Server and back up Remedy Single Sign-On.
TrueSight Server Automation	8.5, 8.6, 8.7, 8.8, 8.9, 8.9.01, 8.9.02, 8.9.03, 8.9.04, 20.02.01
BMC Change Management	Supported versions for BMC Change Management
BMC Service Resolution	3.5, 3.5 Patch 1
Remedy Smart IT	20.08
BMC Remedyforce	20.17.01, 20.17.02, 20.18.01, 20.18.02, 20.19.01, 20.19.02, 20.20.01, 20.02.02
Digital Workplace	18.02, 18.05, 18.08,18.11, 19.02 19.08, 20.02, and 20.08
Entuity Network Monitoring	16.0, 16.5 (Patch 1, Patch 2) 17.0 (Patch 4, Patch 7) 18 (Patch 5)
Real End User Experience	11.0.00.002
TrueSight Capacity Optimization	20.02.01
TrueSight Orchestration	20.19.02 Patch 3.
TrueSight Smart Reporting	11.3

Integrated system authentication with Remedy Single Sign-On

Remedy Single Sign-On (Remedy SSO) is an authentication system that enables users to enter their credentials only once for authenticating in a multi-software environment. Upon authentication, users automatically gain access to all applications that are integrated with Remedy SSO. In TrueSight Presentation Server, Remedy SSO supports only the following authentication types:

Local
LDAP/AD
SAMLv2
Kerberos
OpenID
Certificate-based

Based on your organization's requirements, you can configure any of the authentication types to authenticate the users for TrueSight product components. To configure and use these authentication types you must do the following:

Install the Remedy Single Sign-On server and configure it with an authentication server such as LDAP/AD or SAMLv2.
Create the required tenants (realms), user groups, and users on the Remedy Single Sign-On Admin console.
Integrate the Remedy Single Sign-On server with the TrueSight Presentation Server during the TrueSight Presentation Server installation or upgrade.

For getting started with Remedy SSO, see Remedy Single Sign-On at-a-glance Open link

For more information about integrating BMC products with the TrueSight Presentation Server, see Configuring component products in the Presentation Server.