In the event that problems occur when using or administering the TrueSight Presentation Server or TrueSight console, the following topics can help you investigate and resolve issues.

Presentation Server and TrueSight console troubleshooting

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  1. Benson Leung

    Please add the following information in the Troubleshooting materials: 1. The "Working with logs" information "" for TrueSight 11.3 2. The details (i.e. fields, content, etc.) of the individual log files. 3. The details of Error messages of TrueSight ""

    Feb 25, 2021 07:54
    1. Harihara Subramanian

      Hi Benson Leung,

      Please check the following links for your reference:

      For 11.3.01/02/03 (same page for all the three versions):

      For 11.3.04:

      Please let me know if you need more info. For now, I am marking this discussion as closed.

      Mar 09, 2021 09:10