Viewing and exporting the Server Endpoints license usage report for App Visibility portals

The Server Endpoints license usage report displays information about the number of licenses used for TrueSight App Visibility Manager and TrueSight Synthetic Monitor. Use this report to show the exact license count for each.

The Current Count is refreshed every time the report page is reloaded. The High Count is refreshed once an hour, 30 minutes after the hour according to UTC. 

Prerequisites

  • You must have installed TrueSight App Visibility Manager server components, version 11.0 or later.
  • Your role must be a Solution Administrator to access the License Usage report. 

To view the license usage report

  1. From the TrueSight console, select License Usage > Server Endpoints.

  2. Select App Visibility Portal  from the Component Type list.
  3. If you are an administrator in a multi-tenant environment, select an App Visibility portal from the Components list. Otherwise, your App Visibility portal is the only one on the list, and is automatically selected.
    A table showing the summary of your license usage is displayed.
  4. Click the App Visibility license category to view App Visibility Server Endpoints details.
  5. Click the Synthetic Monitor license category to view Synthetic Monitor details.

To export the report

  1. From the toolbar, click  and select one of the export types: CSV or PDF.
    Wait for the report to be downloaded. 
  2. Click and open the file to view the generated report.

Report details

The following details are displayed for App Visibility and Synthetic Monitor:

FieldDescription
Report DateDisplays the date and time stamp of the current report.
Component Details
Host NameFQDN of the App Visibility portal
TenantTenant name
Operating SystemOperating system where the App Visibility portal is installed
VersionSoftware version of the App Visibility portal
License Categories
License CategoryLicense categories that are managed by the App Visibility portal: App Visibility or Synthetic Monitor
UnitUnit of measurement: Server Endpoint or Agent
Current Count

Number of licenses used for each category at the time the report was generated

High Count

Highest number of licenses used for each category

For example, this count could be displayed as 100, while the current count on the report date could be just 50. It indicates, that at least once in the life cycle the highest count of licenses for a particular category has reached 100

High Count DateDate on which the High Count was reached

App Visibility Server Endpoints details

FieldDescription
Host NameFQDN of the host being monitored

IP Address

IP Address of the host being monitored
Current CountCurrent number of application servers being monitored on the host
High CountHighest historical number of application servers counted on the host
High Count DateDate and time when High Count was measured

Synthetic Monitor details

FieldDescription
Host NameFQDN of the host where the TEA Agents are running

IP Address

IP Address of the host where the TEA Agents are running
Current CountCurrent number of TEA Agents running on the host
High CountHighest historical number of TEA Agents counted on the host
High Count DateDate and time when High Count was measured

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