Managing users and user groups

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TrueSight Presentation Server leverages Remedy Single Sign-On to provide single sign-on authentication of users. In Remedy Single Sign-On, you create tenants (realms), user groups, and users. Following the installation of the TrueSight Presentation Server, you associate those user groups with authorization profiles, which enables the role-based authorization to features and components of the product. 

From the TrueSight console, you can only view the user information.  If you want to modify the user information, you must log into the Remedy SSO console as an Admin user and perform the changes.

This section provides the following information about managing users. For additional details on Remedy SSO, see the Remedy Single Sign-On documentation. Open link


The default user groups and users are retained in the Remedy SSO server even after you uninstall the TrueSight Presentation Server.

Remedy Single Sign-On resources

To view Remedy SSO requirements for TrueSight Presentation Server, see System requirements for Remedy SSO Open link

To access information about installing and configuring Remedy Single Sign-On, see the documentation for Installing Remedy SSO. Open link

You can create users in Remedy SSO in the default * or other tenants by logging in as the Admin user. 

Related topics

Managing users and access control

Managing authorization profiles

Role-based access Open link

Managing roles

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