Adding and editing components
The following sections describe how to add a component, edit component properties, or delete a component from the TrueSight Presentation Server:
Before you begin
To perform these procedures, you must have Deployment Administrator-level privilege, or higher.
To add TrueSight Infrastructure Management Server
To add an App Visibility Portal
To add a Real User Analyzer
To add IT Data Analytics
To add TrueSight Capacity Optimization
To add TrueSight Pulse
Supported till version 11.3.02
TrueSight Pulse is supported until version 11.3.02 only.
To add TrueSight Intelligence
Supported till version 11.3.02
TrueSight Intelligence is supported until version 11.3.02 only.
To add a TrueSight Intelligence Metric Adapter
To add TrueSight Smart Reporting
To add TrueSight Orchestration
Supported with version 11.3.02 and later
The ability to add the TrueSight Orchestration component is available only from version 11.3.02 of the product.
To edit a component's values
- In the TrueSight console, go to Administration > Components . From the Component list, select the action menu next to the component's name and select Edit.
- Complete the changes in the component's settings and click Save.
Note
To delete a component from the TrueSight Presentation Server
Warning
When you delete a component, the configuration information for dashlets related to that component is lost. You need to reconfigure the dashlets after re-adding the component.
- In the TrueSight console, go to Administration > Components. From the Component list, select the action menu next to the component's name and select Delete.
- To begin the deletion process, click OK.
The component's status is changed to Deleting. The process to delete the component can take several minutes, and is removed from the list after the deletion process is completed.
When you delete a component, you are also deleting the relevant devices and groups that are used in a monitored application. You must also delete the application or delete empty nodes from the application.
Note
When you delete a component whose status is not connected, the deletion fails and an error is displayed. Select the action menu again, and select Force Delete to ensure deletion.
Restart any component that you force delete before re-adding it.
When you force delete an Infrastructure Management server, the TrueSight Presentation Server entry in the mcell.dir file of the Infrastructure Management server is not deleted. Manually delete the TrueSight Presentation Server entry and restart the Infrastructure Management server.
If you delete a tenant from the Remedy SSO, you must also delete any component configured to use that tenant.
If you delete an App Visibility portal, App Visibility retains all of its configurations and data, and continues to collect data. The Execution Plans for synthetic transactions continue to run as scheduled.
- To stop Execution Plans from running, stop the App Visibility portal service. The TEA Agents will gradually stop all Execution Plans associated with the portal.
- If you reconnect the portal to the same TrueSight Presentation Server, you will see all of your data as before.
Troubleshooting registration issues
If the cross-launching of the Infrastructure Management server fails, see this .
Comments
If you follow the steps above to remove an Infrastructure Management Server from the Presentation Server and also adapt the mcell.dir and reboot you'll receive a "Registration Error" if you add the Infrastructure Management Server again to the Presentation Server. It would be nice if there would also a workaround for "Registration Error" be available.
Hello Max,
We could not reproduce the error that you mentioned.
Can you please provide more details about the version of Infrastructure Management and Presentation Server that you are using and any other details that you might want to share.
Thanks,
Priyanka
Not able to expand
To add TrueSight Capacity Optimization section
Hi Nikunj Sanghavi,
I am able to expand the section. If you are still facing issues accessing this section, you can check this content in the TSCO 20.02 space at Post-installation tasks for TrueSight Capacity Optimization.
Thanks,
Manisha
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