10.5.00 enhancements

BMC TrueSight Infrastructure Management version 10.5.00 offers the following key features and enhancements:


Installation and upgrade

Integration Service installation with a nonroot user

On Linux computers, you can now install the Integration Service with a nonroot user as well. However, you must provide certain permissions to the nonroot user. For more information, see Permissions required for a nonroot user.

Preinstallcheck utility for the Infrastructure Management Server

You can now validate the readiness of the Infrastructure Management Server installation environment by using the command-driven preinstallcheck utility. For more information, see Running the preinstallcheck utility.

Support for new operating system for Infrastructure Management components

  • The Infrastructure Management Server now supports the following operating system. For information about all supported operating systems, see  System requirements for Infrastructure Management Server.
    • Red Hat Enterprise Linux 7.2 (64-bit)
  • The Remote Cell now supports the following operating system. For information about all supported operating systems, see  System requirements for Remote Cell.
    • IBM AIX version 7.2

Discontinued OS and cluster deployment support for Infrastructure Management components

From this release onward, BMC TrueSight Infrastructure Management has discontinued support for the following:

  • Infrastructure Management Server and Integration Service support for the Solaris operating system
  • Integration Service support for the AIX operating system and the cluster deployment

Changes to third-party platform support

BMC has discontinued support for the Microsoft Internet Explorer 10 browser for TrueSight Operations Management, which comprises the following components: TrueSight Presentation Server, TrueSight Infrastructure Management, and TrueSight App Visibility Manager.

For supported browsers, see TrueSight console browser requirements and compatibility and Supported databases and Web consoles requirements for Infrastructure Management. To view BMC's third-party platform support policy, see BMC Third Party Platform Component Support Policy.


Improved data security through Advanced Encryption Standard (AES)

The TrueSight Operations Management solution uses AES encryption standard to store the policy data, passwords, security certificates. AES encryption is provided for two key sizes: 256-bit and 128-bit. AES 256-bit encryption is not allowed in some countries due to import regulations. You need to select the appropriate encryption key size based on the import regulations in your region or country. For more information, see Performing presentation server installation.

Transport Layer Security (TLS 1.2) compliance

The Transport Layer Security (TLS) is a building block for secure communication over the internet. The need for authentication and assurance is increasing in the enterprise management environment. You can upgrade the security in your enterprise environment by using Transport Layer Security (TLS 1.2) to communicate with the various components of the TrueSight Operations Management solution. You can configure the BMC TrueSight Infrastructure Management and its components to enable TLS mode. For more information, see  enabling TLS 1.2 mode.

Central Monitoring Administration transformation

With this release of TrueSight Infrastructure Management, the Central Monitoring Administration console is discontinued. All the monitoring administration features are now available from the TrueSight console with enhanced functionalities, such as easier search and filtering options. For a quick understanding of this change, see Changes to infrastructure monitoring administration.

PATROL Knowledge Module deployment

This release of TrueSight Infrastructure Management makes it easier to manage your Knowledge Modules (KMs) from one console. With version 10.0 of the PATROL Agent, you can push new KMs and update existing KMs to your Agents directly from the TrueSight console without having to perform separate installations for each host.

See an overview of the process.

Out-of-the-box deployable packages and monitoring policies help you get started with infrastructure monitoring. For more information, see Getting started with infrastructure monitoring.

Data visualization

Support for monitoring services in the TrueSight console

The TrueSight console provides an option to visualize all the business services with the ability to drill-down into the associated events and devices. You can view the services by their status or priority, and sort them for the ease of viewing. Service Impact Models are now visualized natively in TrueSight. As a service specialist IT operator, you need to monitor all services and service models to quickly assess their status and take action before they impact the business. For more information, see Monitoring and managing services from the TrueSight console.


Monitor the services in the Services dashlet

With this release of TrueSight Infrastructure Management, you can select and configure the services of your choice to monitor the services in the Services dashlet. The Services dashlet displays the services from the Infrastructure Management servers. You can select the services either statically, or based on some rules to display in the Services dashlet. For more information, see Services dashlet.

Discontinued support for performing Probable Cause Analysis from the Infrastructure Management operator console

Starting this release, the Probable Cause Analysis feature in TrueSight Infrastructure Management is obsolete and not available. You must now perform the probable cause analysis from the TrueSight console. The Probable Cause Analysis feature in the TrueSight console uses a better scoring algorithm, and takes into consideration the data collected from multiple TrueSight Infrastructure Management Servers. For more information, see Performing probable cause analysis on an event from the TrueSight console.


Associating an application to a service

You can associate an application to a service. This feature helps an application or a service specialist to monitor an application's impact on the relevant services. You can link an application to a service through a Configuration Item (CI). When an application is impacted, an application impact event is generated which in turn impacts the CI. If this CI is a part of any service, the associated service is also impacted. For more information, see Associating an application to a service.

Mobile app

With the BMC TrueOps 10.5 mobile app for iOS, the application administrators and users can perform some of the event operations. The TrueOps 10.5 mobile app provides the following key features and is supported only on iOS 9.x:

  • Receive notifications when your applications are impacted. 
  • Check the health of your applications.
  • Act on the events by referring to the information on details sections.

For more information on TrueOps 10.5, see Getting started with TrueOps mobile app for iOS.


Latest Express Bug Fixes (EBFs) applied to the SAP SQL Anywhere database

The embedded SAP SQL Anywhere database contains the following EBFs:

Operating systemEBF version


Discontinued support for offline help

BMC has discontinued support for offline help. You can continue to use the ready-made PDF or create your own PDF for offline viewing. For more information, see PDFs.


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