FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about BMC technical documentation:

How can I get a PDF of selected content in a space?
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Where can I get documentation for all BMC products?
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Go to BMC Documentation Dashboard . Click a product from Popular documentation or search for your products' documentation in the Find documentation by product name field.

The following BMC sites are external to this portal and provide information that you might find helpful:

The following questions offer information about BMC Support:

How can I contact BMC Support?
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If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central . You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
How can I check a product version's support status?
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You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:
- All versions of the product and their current support levels (full or limited)
- Dates on which support ends
You can also find information about the latest support policies on Support Central.
Where can I get the security certificates required to transfer files to BMC Support?
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Related topic

PDFs and videos