This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.

Troubleshooting installation or upgrade issues

The following topics will provide you information that will help in troubleshooting BMC Atrium Single Sign-On installation and upgrade issues.


You must ensure that during installation all the hostnames including that of load balancers, must be specified in FQDN format.

For more information about install and upgrade related issues, see BMC Atrium Single Sign-On known and corrected issues.

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