This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.

Click here to view the documentation for a supported version of Remedy Single Sign-On.


Use the information in this section to understand the primary milestones for getting oriented with the BMC Single Sign-On documentation. The table that follows helps you to locate the information to effectively work with the product.

GoalWhere to go
Where do I begin?You can begin with learning the Key concepts .
How do I plan my system requirements, implementation, and so on?Refer to the Planning section to plan for your hardware and software requirement. The section also details a reference implementation.
Where is the install and upgrade information?

Below are links to the install and upgrade documentation. However, it is recommended that you go through the preparing section if you are working with install or upgrade.

How do I configure the product after installation?

Refer to the Configuration after installation section to configure the method of authentication after BMC Atrium Single Sign-On is installed or upgraded.

How do I start using the product and navigate the User Interface?Access the Using section to perform tasks related to navigating the infrastructure, using an external LDAP user  store, authenticating to the correct realm automatically, and logging on to a BMC application using a mobile device.
How do I perform administration tasks?

Refer to the Administering branch to perform the following admin tasks and many more :

  • Managing authentication modules
  • Manage agent certificates
Where can I find troubleshooting information?

Troubleshooting section has information on resolving errors related to logon, logoff, installation, upgrade, authentication, and so on.

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