This documentation supports the 22.1 version of BMC Service Request Management.

To view an earlier version, select the version from the Product version menu.


As a developers, you can use the application interfaces associated with BMC Service Request Management to enable external applications. You can use web services and APIs to create, modify, and search for tickets within Service Request Management.

To integrate custom applications with Service Request Management, you should have a working knowledge of the Action Request System and the common foundation of BMC Helix ITSM.

Read the following topics to learn how you can integrate custom applications with Service Request Management:

Was this page helpful? Yes No Submitting... Thank you