Release notes and notices
Learn what’s new or changed for BMC Service Request Management 21.3 release, including new features, urgent issues, documentation updates, and fixes or patches.
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| Date | Summary | Reference |
|---|---|---|
| January 23, 2023 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | |
| December 20, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | |
| December 1, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | |
| September 2, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | |
| August 1, 2022 | Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch:
| |
| May 27, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | 21.3 patches |
| March 23, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | 21.3 patches |
| February 8, 2022 | This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | 21.3 patches |
| January 20, 2022 | Patch 2 for version 21.3 is available for BMC Helix subscribers (SaaS). This patch release includes the following update for BMC Helix ITSM:
| 21.3 patches |
| January 5, 2022 | Patch 2 for version 21.3 is available for on-premises customers. This patch offers support for BMC Helix ITSM Insights and BMC Helix Dashboards deployment. | 21.3 patches |
| November 19, 2021 | This patch release includes updates and defect fixes for BMC Helix ITSM: Smart IT and BMC Helix ITSM. | |
| October 4, 2021 | For the BMC Helix ITSM enhancements, see
BMC Helix ITSM enhancements
| 21.3 enhancements |
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