PDFs and videos

Videos

The following topics contain videos that supplement the text-based documentation:

• Page:
  Troubleshooting
• Page:
  Setting up surveys for SRDs
• Page:
  Guidelines and validations for creating a PDT
• Page:
  Orientation
• Page:
  Monitoring service requests
• Page:
  Creating a standard PDT
• Page:
  Troubleshooting fulfillment requests and CAI plug-in issues
• Page:
  Defining target data from custom applications
• Page:
  Creating an SRD that opens a URL in another window
• Page:
  Adding a service CI to an SRD
• Page:
  Creating a service catalog
• Page:
  Migrating data by using the Import Export Console
• Page:
  Service Request Definitions