Guidelines for designing services
When you design your services, consider the overlapping goals of maintainability, usability, and performance. Work towards balancing these goals to develop a reliable and extendable system, and to ensure a trouble-free experience for your users.
Related topics
Goal | Desired outcomes | Design strategies | Considerations |
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Maintainability |
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Usability |
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Performance |
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Design best practices
We recommend that you use the following best practices to align your services with the design goals and strategies:
Functional area | Best practices |
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SRDs | Create no more than 1000 SRDs. |
Questions | Include no more than 100 questions in a single SRD, including conditional questions. |
Conditional questions | Create no more than 5 levels of conditional questions. |
Query menus | Use effective qualifications to limit results returned; otherwise, results are only limited by the AR System server limit. |
PDTs | Create fewer than:
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Entitlements |
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Actions |
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