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This documentation supports the 21.05 version of BMC Helix ITSM: Smart Reporting. To view an earlier version, select the version from the Product version menu.

BMC Helix ITSM: Smart Reporting 21.05

Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Smart Reporting 21.05, including new features, urgent issues, documentation updates, and fixes or patches. 

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Known and corrected issues

Action Request System release notes Open link

BMC Helix ITSM enhancements Open link

BMC CMDB release notes Open link

DateTitleSummary
October 28, 202121.05 Patches

This patch release includes defect fixes for Smart IT and  Service Request Management.

September 15, 202121.05 Patches

Starting with 21.05.02 patch, perform container deployment of BMC Helix Innovation Studio and service management applications. 

July 28, 202121.05 Patches

This patch release includes updates and defect fixes for BMC Helix Innovation Studio and the service management applications.

June 23, 202121.05 enhancements

Enhancements available in this release:
Support for Daylight Saving Time through a report query for generating reports that take into account the Daylight Saving Time changes.

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Last modified by Murali Mohan Thandava Murthy on Nov 22, 2023
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