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Release notes and notices
Learn what’s new or changed for Remedy Smart Reporting 20.02, including new features, urgent issues, documentation updates, and fixes or patches.
The feature enhancements delivered in 19.11 BMC Helix ITSM (SaaS-only) release are also available in the Remedy Smart Reporting 20.02 release.
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This section only includes information about changes since the most recent release of Remedy Smart Reporting. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.1, review the release notes for versions 9.1, 18.05, 18.08, 19.02, 19.08, and 19.11.
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