Release notes and notices
Learn what’s new or changed for Remedy Smart Reporting 20.02, including new features, urgent issues, documentation updates, and fixes or patches.
The feature enhancements delivered in 19.11 BMC Helix ITSM (SaaS-only) release are also available in the Remedy Smart Reporting 20.02 release.
This section only includes information about changes since the most recent release of Remedy Smart Reporting. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.1, review the release notes for versions 9.1, 18.05, 18.08, 19.02, 19.08, and 19.11.
To stay informed of changes to this space, place a watch on this page.
|December 23, 2021||Workaround available for Apache Log4Shell security vulnerability for CVE-2021-44228 and CVE-2021-45046||Flash notification that alerts you to the Apache Log4j vulnerabilities that require immediate attention in Remedy Smart Reporting version 20.02.02.|
|August 28, 2020||20.02.01: Patch 1 for version 20.02|
This patch consolidates all the hot fixes delivered for Remedy Smart Reporting version 20.02 and later into a single patch release.
Additional updates available in this patch are:
Before you install this patch, ensure that Remedy Smart Reporting version 20.02 is installed.
|February 21, 2020||20.02 enhancements|
Enhancements available in this release: