This documentation supports the 22.1 version of BMC Helix ITSM: Smart IT. To view an earlier version, select the version from the Product version menu.

The documentation for BMC Helix ITSM 23.3.00 has changed. To understand the changed documentation structure see, Where did the Smart IT documentation go? Open link  

Exporting asset records

You can export assets that are displayed in the Asset console to a CSV file so that you can view them offline. Search for the assets by using presets and filters and export the displayed assets to a CSV file.

You can export assets from the Asset console only if your organization has opted in for the BMC Helix Innovation Studio based Asset console. For more information about how to enable the BMC Helix Innovation Studio based Asset console, see Enabling and configuring the Asset console.

To export asset records

  1. From the main menu, select Console > Asset console.
  2. Perform one of the following steps:
    • To export a list of all the assets displayed in the Asset console, click Export and then click CSV under Export all rows.
    • To export a list of selected assets, first select the check boxes in the asset rows, click Export, and then click CSV under Export selected rows.


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