Required ports
This page lists the port numbers and associated network traffic that are used by the Smart IT application. The ports must be open to enable communication through the firewall for the applications to operate successfully. If port numbers have been changed from the default values then modify the firewall configuration to match.
Smart IT network ports to enable
For the Smart IT server and client applications, you must verify that the following ports are open and enable communication through the firewall:
| Purpose | Port | Reference |
|---|---|---|
| Apple notification | TCP port 2195 outbound from Smart IT Server to Apple Push Notification Service at 17.0.0.0/8 TCP port 5223 outbound from iOS devices to 17.0.0.0/8 TCP port 443 outbound from iOS devices to 17.0.0.0/8, as a fallback over WiFi when devices cannot communicate over port 5223 | Apple push notifications |
| Google notification | HTTPS ports 5228, 5229, and 5230 inbound from the Firebase Cloud Messaging (FCM) at *.googleapis.com to Android devices HTTPS port 443 outbound from the BMC Digital Workplace and Smart IT server to *.googleapis.com | |
| Universal client and Admin console | HTTP port 9000 | Not applicable |
(Smart IT only) Chat server | HTTP port 7070 | Not applicable |
| Openfire Admin console | HTTP port 9090 | Installing Chat on a remote server |
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