20.02.01: Patch 1 for version 20.02
Important
Patch 2 for version 20.02
is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite.
This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite.
Updates
For information about updates to replace the Flash-based capabilities, see
Replacement of remaining Adobe Flash capabilities in Remedy
in the Remedy IT Service Management online documentation.
Downloading the patch
For download instructions, see
Downloading the patch
in the Remedy Deployment online documentation.
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