20.02.01: Patch 1 for version 20.02

Important

Patch 2 for version 20.02is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite.

This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite.

Updates

For information about updates to replace the Flash-based capabilities, seeReplacement of remaining Adobe Flash capabilities in Remedyin the Remedy IT Service Management online documentation.

Downloading the patch

For download instructions, seeDownloading the patch in the Remedy Deployment online documentation.

Related topics

Known-and-corrected-issues

20.02.00 enhancements

 

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