×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

 

This documentation supports the 20.02 version of Remedy with Smart IT.

To view an earlier version, select the version from the Product version menu.

Remedy with Smart IT 20.02 Release notes and notices

20.02.01: Patch 1 for version 20.02

Important

Patch 2 for version 20.02 Open link is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite.

This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite.

Updates

For information about updates to replace the Flash-based capabilities, see Replacement of remaining Adobe Flash capabilities in Remedy Open link in the Remedy IT Service Management online documentation.

Downloading the patch

For download instructions, see Downloading the patch Open link  in the Remedy Deployment online documentation.

Related topics

Known and corrected issues

20.02.00 enhancements

Was this page helpful? Yes No Submitting... Thank you
Last modified by Sirisha Dabiru on May 17, 2022
20_02_01 20_02_patch_1 patch

Comments

Log in or register to comment.

20.02.02: Patch 2 for version 20.02
20.02 enhancements
© Copyright 2014 - 2020 BMC Software, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2023 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.