SLM Customer Dashboard

The SLM Customer Dashboard gives an overall view for service providers to supply to their customers. The customer can view real-time and historical data and assess whether their agreements with the IT service provider are in compliance. The SLM Customer Dashboard is view-only. You can access the SLM Customer Dashboard from the following URL:

http://midTierServer:port/arsys/forms/ARServer/SLM:Dashboard_Customer

To view an agreement in the table, click View. Since the dashboards are view-only, a view-only form is displayed in a new window.

Selecting a contract in the My Contract field restricts the agreements shown to those related to the contract. You can further filter the agreements by selecting a review period in the Review Period field, and then selecting a Start Date and End Date. The default date range is one month from the current time for the daily review period.

• Tables on the SLM Customer Dashboard
• Charts on the SLM Customer Dashboard
• Displaying icons in the dashboards after changing the mid tier