Use the information in this section to understand the primary milestones for getting familiar with the BMC Helix Single Sign-On (BMC Helix SSO) product documentation.
BMC Helix SSO is an authentication system for a multi software environment that enables end users to present credentials for authentication only once. After BMC Helix SSO authenticates the end users, the end users are automatically authenticated to other applications protected by BMC Helix SSO and are not required to provide the credentials again. The following screenshot displays an example of a BMC Helix SSO start page:
For the description of the BMC Helix SSO components, see BMC Helix SSO architecture.
The following table lists the authentication methods that you can use to authenticate end users for applications integrated with BMC Helix SSO:
Remedy Action Request System (AR)
|SAML 2.0 authentication|
|Configuring LDAP authentication|
|Configuring certificate-based authentication|
Local (BMC Helix SSO server)
|Configuring Local authentication|
|OAuth 2.0 authorization|
|OpenID Connect authentication|
The following video provides an overview of the BMC Helix SSO authentication process and integration with other BMC products.
User roles and responsibilities
The following table displays user roles that are involved in performing different tasks in BMC Helix SSO. It also provides the BMC Helix SSO documentation branches that help administrators to plan, install, and administer the product:
(Available only if BMC Helix SSO is multitenant) Tenant administrator
|Identity provider administrator|
You can download an Adobe Acrobat PDF of this documentation from the PDFs and videos page.
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