This documentation supports the 19.11 version of BMC Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Setting up end user authentication

As a SaaS administrator, you can configure Remedy SSO to authenticate end users by using the following authentication methods:

  • AR
  • Certificate-based
  • LDAP
  • Local
  • Kerberos
  • OpenID Connect
  • Pre-authentication
  • SAML 2.0
Related blogs in BMC Communities

The following table describes the end-to-end tasks that you need to perform to configure any authentication in Remedy SSO.

TaskTask descriptionReference

If you have Remedy SSO in multitenant mode, if required, create a tenant, and switch to a Remedy SSO tenant in which you would like to configure authentication.

If you have a single default tenant, skip this task.

Setting up tenants

Configure the Remedy SSO server settings after you complete the installation of Remedy SSO application.

Configuring the Remedy SSO server

Add and configure a realm for which you want to configure an authentication method.

Adding and configuring realms

Was this page helpful? Yes No Submitting... Thank you