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This version of the product is in limited support. However, the documentation is available for your convenience. You will not be able to leave comments.


After you complete the tasks to plan the installation of Remedy Single Sign-On, perform the following tasks to install Remedy SSO:





Before installing Remedy SSO, download the installation files and document your installation values, such as the database name and type.

Preparing for installation

Install Remedy SSO by using one of the available installation methods:

  • Install Remedy SSO by using the installation wizard.
  • Install Remedy SSO silently.
  • Install Remedy SSO by manually running the installation scripts.
Performing the installation

Verify that the installation is successful by logging in to Remedy SSO Admin Console.

Verifying the installation

(Recommended) When you install the Remedy SSO server, the database password is encrypted with a hard coded key.

Best practice

For security reasons, we recommend that you re-encrypt the database password with a new key after you perform a fresh installation of Remedy SSO.

Configuring after installation
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