Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.


Use the information in this section to understand the primary milestones for getting familiar with the BMC Helix Single Sign-On (BMC Helix SSO) product documentation.

Quick overview

BMC Helix SSO is an authentication system for a multi software environment that enables end users to present credentials for authentication only once. After BMC Helix SSO authenticates the end users, the end users are automatically authenticated to other applications protected by BMC Helix SSO and are not required to provide the credentials again. The following screenshot displays an example of a BMC Helix SSO start page:

The following table lists the authentication methods that you can use to authenticate end users for applications integrated with BMC Helix SSO:

Authentication methodDescription

Remedy Action Request System (AR)

AR authentication

SAML 2.0

SAML 2.0 authentication


Configuring LDAP authentication
KerberosKerberos authentication


Configuring certificate-based authentication

Local (BMC Helix SSO server)

Configuring Local authentication

OAuth 2.0

OAuth 2.0 authorization

OpenID Connect

OpenID Connect authentication



User roles and responsibilities

The following table displays user roles that are involved in performing different tasks in BMC Helix SSO. It also provides the BMC Helix SSO documentation branches that help administrators to plan, install, and administer the product:

Additional resources

BMC recommends that you use interactive self-help that guides you through the BMC Helix SSO Admin Console. You can select any of the available options and follow the steps displayed on the screen:

You can download an Adobe Acrobat PDF of this documentation from the PDFs page.

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