This documentation supports the 20.02 version of Remedy Single Sign-On.

To view an earlier version, select the version from the Product version menu.

System requirements

Before you install Remedy Single Sign-On, make sure that your environment meets the hardware and software requirements.

Related topics




Configuration checklist Open link

Product compatibility matrix

Hardware requirements

The Remedy SSO server must meet the following requirements:

  • The minimum available disk space on all operating systems must be 1024 MB.
  • An additional 7-10 GB of space is recommended for log file growth, depending on the volume of users and the products that are integrated with Remedy SSO.

Was this page helpful? Yes No Submitting... Thank you


  1. Kuldip Parmar

    The mentioned website to check the compatibility is now deprecated: BMC SOLUTION AND PRODUCT AVAILABILITY AND COMPATIBILITY UTILITY (SPAC). (

    New Website to check the compatibility is below:

    Sep 09, 2022 07:17
    1. Olha Horbachuk

      Hello Kuldip Parmar,

      Good catch! Yes, a new tool has been introduced. You can see it embedded in the page.



      Sep 12, 2022 07:29