Product overview

As a Redis administrator, you must ensure that the infrastructure is always up and running with maximum efficiency. BMC Helix Operations Management and TrueSight Operations Management help you achieve this goal by providing tools to monitor your environment. You need to collect data about your environment to be able to understand its health. For example, you are monitoring Redis database to ensure that it is up and running all the time, you collect metrics that inform you about the health of your database. By monitoring this information, you will be able to proactively resolve an issue even before it occurs.

PATROL Agent and knowledge modules (KMs) are used to collect data in BMC Helix Operations Management and TrueSight Operations Management. A KM is a data collector that also contains monitoring logic. PATROL Agent provides infrastructure to KMs to collect data.

The following image shows how PATROL Agent and KMs help BMC Helix Operations Management in collecting data for monitoring:

After you install KMs and PATROL Agent, you configure monitor policies. When these policies are enabled, data collection starts. The collected data is shown on the Devices page in BMC Helix Operations Management and TrueSight Operations Management.

Redis stores frequently accessed data in memory to improve the performance of applications. By keeping data in memory, Redis can reduce the need for disk I/O and improve response times. Additionally, Redis provides features such as data persistence, replication, and clustering, making it a robust and reliable caching system for various use cases.

PATROL for Redis enables you to monitor the Redis cache infrastructure to track the availability and performance of microservices that rely on it.




Example 1

As an administrator, you want to track the Redis database memory usage. You collect health and availability metrics of your Redis database by using PATROL Agent and PATROL for Redis. You are collecting the Memory (RIS_NODE_MEMORY) attribute. You set up an alarm policy that will alert you when the threshold value is crossed. If the threshold is breached, an event is generated in BMC Helix Operations Management or TrueSight Operations Management. You can also view the memory usage graph.

 

Example 2

As an administrator, you want to monitor database connections to ensure minimum waiting time to get a lock. You monitor how many connections are made to the database and how many database elements are locked at one time, or are waiting to get a lock.

You are collecting data in the Clients (RIS_NODE_CLIENTS)) attributes. You configure an alarm policy that will alert you when the threshold value for any of these attributes is crossed. For instance, if the number of connections surpasses the threshold set for it, an event is generated in BMC Helix Operations Management or TrueSight Operations Management. You can also view the Number of connections graph.

Product roles

The main user role for the KM is Administrator. The following image shows your product goals:

Learn more

Data collection is a product goal for BMC Helix Operations Management and TrueSight Operations Management. For information about complete data collection and what you can do with the collected data, see BMC Helix Operations Management and TrueSight Operations Management documentation.

For information about the metadata of attributes that the KM collects, see Parameter Reference Database Open link

BMC bundles all the KMs and PATROL Agent in a repository that is updated periodically in BHOM tenants. TrueSight Operations Management users can download it from the Electronic Product Distribution website. For more information about the list of KMs that BMC provides and other details about the repository, see Repository Open link .

To learn more about PATROL Agents, see PATROL Agent documentation. Separate documentation is available for PATROL Agent (which is applicable for TrueSight Operations Management) and PATROL Agent for BMC Helix Operations Management.

As an administrator, the documentation for PATROL for Redis monitoring helps you install the KM and configure it to start data collection.

 The following sections are recommended for you:

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