Troubleshooting issues related to Service Health
The following table lists the issues related to Service Health:
|You cannot see any services after clicking the Remedyforce Service Health tab or the Service Health tile in Self Service.|
Services are not linked to your client or client's account.
For this, contact your system administrator.
After creating a service outage, on clicking the Service Health tile in Self Service, you can see the state of the service as Available.
To see the correct status of a service, ensure that the Display in Self Service check box is selected for the service outage. For this, perform the following steps: