Enabling users to publish, retire, or check out a knowledge article
To enable users to publish, retire, or check out a knowledge article, you must grant Remedyforce Knowledge User permission to the user.
- Click the Remedyforce Administration tab.
- On the Home page, click the Manage Users tile, and from the menu select Add and Edit Users.
- For the required user, in the Action column, click Edit.
- In the Additional Information section, select the Remedyforce Knowledge User check box.
- Click Save.
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