Note

 

This documentation supports the 20.16.01 version of Remedyforce.

To view the latest documentation, select the latest version from the Product version menu.

20.16.01.057.059: Patch 3 for version 20.16.01

This topic contains information about the fixes in this patch and provides instructions for upgrading to the patch.

Note

BMC Remedyforce  20.16.01.057.059 (Summer 16 Patch 3) is a cumulative release and includes the enhancements that were provided in version 20.16.01 (Summer 16) and its patches. For more information, see Release notes and notices.

Updates to supported browsers and integration

BMC Remedyforce 20.16.01.057.059 (Summer 16 Patch 3) supports the following additional browsers and integration with other BMC products:

  • Browsers:
    • Google Chrome 54.0.2840.99 m
    • Microsoft Edge 25.10586.0.0
    • Mozilla Firefox 50.0
  • Integration:
    • TrueSight Operations Management 10.5.00
    • BMC Server Automation 8.9
    • BMC Atrium Discovery and Dependency Mapping 11.1
    • BMC MyIT OnDemand 3.2

For a complete list of supported software, see Supported browsers, mobile device, and integrations.

Corrected issues

For information about the issues that are corrected in the BMC Remedyforce 20.16.01.057.059 (Summer 16 Patch 3), see Known and corrected issues.

Upgrading

BMC will automatically push version 20.16.01.057.059 (Summer 16 Patch 3) to all sandbox and production organizations on version 20.16.01.057.033 (Summer 16 Patch 2) as scheduled on the Release Schedules page.

If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.

For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade procedures repository.

Related topics

Supported browsers, mobile devices, and integrations

Supported languages and locales

BMC Remedyforce Maintenance Policy

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