20.16.01.057.033: Patch 2 for version 20.16.01
This topic contains information about the fixes in this patch and provides instructions for upgrading to the patch.
BMC Remedyforce 20.16.01.057.033 (Summer 16 Patch 2) is a cumulative release and includes the enhancements that were provided in version 20.16.01.057 (Summer 16) and its patches. For more information, see Release notes and notices.
Updates to supported browsers and integration
BMC Remedyforce 20.16.01.057.033 (Summer 16 Patch 2) supports the following additional browsers and integration with other BMC products:
- Google Chrome 53.0.2785.101 m
- Microsoft Edge 25.10586.0.0
- Mozilla Firefox 49.0.1
- BMC BladeLogic Client Automation 9.0.03
- BMC Real End User Experience Monitoring Virtual Edition 2.7.02
For a complete list of supported software, see Supported browsers, mobile devices, and integrations
For information about the issues that are corrected in the BMC Remedyforce 20.16.01.057.033 (Summer 16 Patch 2), see Known and corrected issues.
BMC will automatically push version 20.16.01.057.033 (Summer 16 Patch 2) to all sandbox and production organizations on version 20.16.01.057.019 (Summer 16 Patch 1.1) as scheduled on the Release Schedules page.
If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.
For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade procedures repository.