This documentation supports the 20.16.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu. Patch 1.1 for version 20.16.01

This topic contains information about the update in this patch and provides instructions for upgrading to the patch.


BMC Remedyforce (Summer 16 Patch 1.1) is a cumulative release and includes the enhancements that were provided in version (Summer 16) and its patches. For more information, see Release notes and notices.

Updates to supported integration

BMC Remedyforce (Summer 16 Patch 1.1) now supports integration with BMC Client Management OnDemand 12.5.

For a complete list of supported software, see Supported browsers, mobile devices, and integrations.

Corrected issues

For information about the issues that are corrected in the BMC Remedyforce (Summer 16 Patch 1.1), see Known and corrected issues.


BMC will automatically push version (Summer 16 Patch 1.1) to all sandbox organizations on version (Summer 16 Patch 1) and its hotfixes and to all production organizations on versions (Summer 16), (Summer 16 Patch 1), and its hotfixes as scheduled on the Release Schedules page.


If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.

For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade procedures repository.

Related topics

Supported browsers, mobile devices, and integrations

Supported languages and locales

BMC Remedyforce Maintenance Policy

Was this page helpful? Yes No Submitting... Thank you