Troubleshooting
This section provides information about responding to errors caused by failed processes and fine tuning your BMC Remedyforce.
| Goal | Additional information |
|---|---|
| Upgrading BMC Remedyforce | Troubleshooting upgrade issues |
| Creating clients or staff members | Troubleshooting issues when creating clients and staff members |
| Configuring custom knowledge article type | Troubleshooting issues when configuring a custom knowledge article type |
| Configuring BMC Remedyforce CMDB 2.0 | Troubleshooting BMC Remedyforce CMDB 2.0 issues |
Using the Remedyforce Configuration Data Integrity tool to identify data inconsistency in your organization and proactively resolve issues. This tool uses the Remedyforce Utility Service to run a scan job and generate the Remedyforce Configuration Data Integrity report, which helps you quickly identify and resolve data inconsistency issues. | Verifying configuration data integrity |
| Upgrading to CMDB 2.0 | Troubleshooting the CMDB 2.0 upgrade process |
| Integrating BMC Remedyforce with other products from BMC and third-party vendors. | Troubleshooting issues with integrating BMC Remedyforce with other products |
Tip
For information about known issues, see Known and corrected issues.
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