Permissions for new objects and fields in 20.15.03

This topic provides information about the profile-level permissions for new objects and fields added to objects in BMC Remedyforce 20.15.03. For information about when to configure the profile-level permissions, see Manually configuring permissions for profiles after upgrade to 20.15.03.

You must configure profile-level access for the following new or updated objects in BMC Remedyforce 20.15.03:

Advanced Search Filter Criteria

The Advanced Search Filter Criteria object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead, Create, Edit, Delete
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Field InfoBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit
Filter NameBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit
Grouping OperatorBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit
OperandBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit
OperatorBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit
Order IndexBMC Remedyforce CMDB 2.0 advanced search filtersNAEditEditEdit

Advanced Search Filters

The Advanced Search Filters object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead, Create, Edit, Delete
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

CMDB ClassBMC Remedyforce CMDB 2.0 advanced search fitlersNAEditEditEdit
Execution CountBMC Remedyforce CMDB 2.0 advanced search fitlersNAEditEditEdit

Agreements

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Content ImportImport smart practices contentNANANAEdit
Under ReviewImport smart practices contentNANANAEdit

Base Elements

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Asset AgeAsset ManagementReadReadReadRead
Asset Birth dateAsset ManagementReadEditEditEdit
Asset ClassAsset ManagementReadReadReadRead
Asset StatusAsset ManagementReadEditEditEdit
BYODAsset ManagementReadEditEditEdit
CarrierAsset ManagementReadEditEditEdit
Content ImportImport smart practices contentNANANAEdit
Delete Status CodeAsset ManagementReadEditEditEdit
ICCIDAsset ManagementReadEditEditEdit
IMEIAsset ManagementReadEditEditEdit
Instance TypeAsset ManagementReadReadReadRead
Launch Instance EditorAsset ManagementReadReadReadRead
LocationAsset ManagementReadEditEditEdit
MEIDAsset ManagementReadEditEditEdit
ModelModelReadEditEditEdit
Model ManufacturerModelReadReadReadRead
Model NameModelReadEditEditEdit
Rule Asset ClassAsset ManagementReadEditEditEdit
Supported ByContacts for CIs and asset managementReadEditEditEdit
Under ReviewImport smart practices contentNANANAEdit

Categories

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Content ImportImport smart practices contentNANANAEdit
Under ReviewImport smart practices contentNANANAEdit

Change Requests

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

SmartView (Beta)SmartViews - BetaNAReadReadRead

CMDB Classes

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Rule ActiveAsset ManagementNAReadReadEdit
CMDB Class TypeCI and Asset ManagementNAReadReadEdit
Rule Based upon CI ClassAsset ManagementNAReadReadEdit

CMDB Class Mapping Criterias

The CMDB Class Mapping Criteria object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientRead 
ServiceDesk StaffRead 
ServiceDesk Change ManagerRead 
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

CMDB ClassAsset ManagementReadReadReadEdit
Field InfoAsset ManagementReadReadReadEdit
Grouping OperatorAsset ManagementReadReadReadEdit
OperandAsset ManagementReadReadReadEdit 
OperatorAsset ManagementReadReadReadEdit
Order IndexAsset ManagementReadReadReadEdit
Sequence IdAsset ManagementReadReadReadEdit

Content Import

The Content Import object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffNA
ServiceDesk Change ManagerNA
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Content VersionImport smart practices contentNANANAEdit
Deployment DateImport smart practices contentNANANAEdit
File NameImport smart practices contentNANANAEdit
Import DateImport smart practices contentNANANAEdit 
InitiatorImport smart practices contentNANANAEdit
Remedyforce VersionImport smart practices contentNANANAEdit
Scan DateImport smart practices contentNANANAEdit
StatusImport smart practices contentNANANAEdit
SummaryImport smart practices contentNANANAEdit

Incidents

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

SmartView (Beta)SmartViews - BetaNAReadReadRead

Models

The Model object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

CMDB ClassModelNAReadEditEdit
CMDB Class NameModelNAReadReadRead
DescriptionModelNAReadEditEdit
InactiveModelNAReadEditEdit
ManufacturerModelNAReadEditEdit
Normalized ModelModelNAReadEditEdit
Normalized With ModelModelNAReadReadRead
Part NumberModelNAReadEditEdit

ModelFieldMappings

The ModelFieldMapping object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Field NameModelNAReadEditEdit
Field ValueModelNAReadEditEdit
Lookup Field IdModelNAReadEditEdit

Normalization Conditions

The Normalization Condition object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Field NameNormalization of CIs, assets, and modelsNAReadEditEdit
Field ValueNormalization of CIs, assets, and modelsNAReadEditEdit
OperatorNormalization of CIs, assets, and modelsNAReadEditEdit
Order IndexNormalization of CIs, assets, and modelsNAReadEditEdit 

Normalization Metadatas

The Normalization Metadata object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Approved CountNormalization of CIs, assets, and modelsNAReadReadRead
Field NameNormalization of CIs, assets, and modelsNAReadEditEdit
Generate ExceptionsNormalization of CIs, assets, and modelsNAReadEditEdit
Object NameNormalization of CIs, assets, and modelsNAReadEditEdit
Pending CountNormalization of CIs, assets, and modelsNAReadReadRead

Normalization Rules

The Normalization Rules object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Field ValueNormalization of CIs, assets, and modelsNAReadEditEdit
InactiveNormalization of CIs, assets, and modelsNAReadEditEdit
Master RuleNormalization of CIs, assets, and modelsNAReadEditEdit
Rule TypeNormalization of CIs, assets, and modelsNAEditReadEdit

Normalization Transaction Master

The Normalization Transaction Master object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Approved ByNormalization of CIs, assets, and modelsNAReadEditEdit
Approved DateTimeNormalization of CIs, assets, and modelsNAReadEditEdit
CMDB ClassNormalization of CIs, assets, and modelsNAReadEditEdit
Exception AgeNormalization of CIs, assets, and modelsNAReadReadRead
Field _ValueNormalization of CIs, assets, and modelsNAReadEditEdit
StatusNormalization of CIs, assets, and modelsNAReadEditEdit

Normalization Transactions

The Normalization Transactions object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Base ElementNormalization of CIs, assets, and modelsNAReadEditEdit
ModelNormalization of CIs, assets, and modelsNAReadEditEdit
Normalization RuleNormalization of CIs, assets, and modelsNAReadEditEdit
StatusNormalization of CIs, assets, and modelsNAEditEditEdit

Problems

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

SmartView (Beta)SmartViews - BetaNAReadReadRead

Releases

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

SmartView (Beta)SmartViews - BetaNAReadReadRead

Request Definitions

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Content ImportImport smart practices contentNANANAEdit
Under ReviewImport smart practices contentNANANAEdit

Scheduler Exceptions

The Schedule Exceptions object is new in version 20.15.03. The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk ClientNA
ServiceDesk StaffRead
ServiceDesk Change ManagerRead, Create, Edit, Delete
System AdministratorRead, Create, Edit, Delete
The following table lists the required permissions that you must assign for the fields in this object: 

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

ExceptionNormalization of CIs, assets, and modelsNAReadEditEdit
Normalization RuleNormalization of CIs, assets, and modelsNAReadEditEdit
SourceNormalization of CIs, assets, and modelsNAReadEditEdit

Tasks

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

SmartView (Beta)SmartViews - BetaNAReadReadRead

Templates

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Content ImportImport smart practices contentNANANAEdit
Under ReviewImport smart practices contentNANANAEdit

Users

The following table lists the permissions that you must assign for the new fields added to the object:

Field

Feature

ServiceDesk
Client

ServiceDesk
Staff

ServiceDesk
Change Manager

System
Administrator

Asset Management ViewAsset ManagementRead ReadRead Edit
CI Management ViewCIs and Asset ManagementRead ReadRead Edit

Related topics

Permissions for new Visualforce pages in 20.15.03

Permissions for new Apex classes in 20.15.03

Permissions for new objects and fields added in 20.15.02

BMC Remedyforce CMDB 2.0 advanced search fitlers

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