Configuring Self Service for the web - BETA

You can access a newer, faster, and more modern version of Self Service for web browsers - BETA from the SelfService(Beta) tab. You can assign this tab to users of a client profile such as ServiceDesk Client.

  1. Navigate to Setup > Manage Users > Profiles.
  2. On the User Profiles page, click the required profile, for example, System Administrator.
  3. Click Object Settings.
  4. Click SelfService(Beta).
  5. Click Edit.
  6. In the Tab Settings section, select Default On.

  7. Click Save.

    Note

    Open the SelfService(Beta) tab in a new browser window. After you go to the SelfService(Beta) tab, you no longer have access to the other Remedyforce tabs. 

 

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