Configuring Self Service for the web
This topic provides information about configuring the Self Service option for the web browser. For information about accessing this browser option, see Logging on to Self Service.
The following section explains the settings that are available specifically for this web browser option:
- Configuring banner settings
- Configuring Self Service branding
- Configuring BMC Remedyforce Chat
- Configuring quick link settings
- Providing direct links for Self Service components
- Embedding Self Service components
- Configuring service request settings for Self Service
- Ability to add an attachment before creating a record in Self Service
- Supporting RTF fields in Incident and Service Request forms
- Displaying additional information for service requests in the home page
- Customizing the My Profile page
- Migrating to Self Service 2.0 user interface
- Deactivating keyboard shortcuts in Self Service
- Showing email conversation messages with tickets and service requests
Note
For the common configurations and settings, see Settings for configuring Self Service.
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