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Note This documentation supports the 20.18.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, and patches. To view information about the self and auto upgrade push dates for the latest release, see Release schedules.

Date

Title

Summary




June 27, 2018

20.18.01.58.78: Patch 3 for version 20.18.01

The following update has been made in Patch 3 of BMC Remedyforce 20.18.01.

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

April 27, 2018

20.18.01.58.39: Patch 2 for version 20.18.01

The following update has been made in Patch 2 of BMC Remedyforce 20.18.01.

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

March 23, 2018

20.18.01.58.15: Patch 1 for version 20.18.01

The following update has been made in Patch 1 of BMC Remedyforce 20.18.01.

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

December 18, 2017 

Enhancements available in BMC Remedyforce 20.18.01 (Winter 18):

  • Self Service 3.0 enhancements
    • Icons on pending approvals
    • Dependent picklist for incidents
    • Lookup fields show additional information for a typeahead text
    • Category lookup field displays categories in a hierarchy
    • Configurable client profile
    • Self Help articles
    • Segregation of Service Catalog by Categories and SRDs
    • CIs and Assets
  • Discovery integration and CMDB
    • List view customization
    • Filters to view active or inactive records
    • Mass edit of CMDB records
    • Addition of OR filter logic for Rule Based Asset class
  • Lightning support
    • Support for Knowledge Articles
    • Support for Files object to upload an attachment
    • Support for other features
    • Lightning Components for Self Service
  • Other Enhancements
    • Setting to skip trigger execution for custom process builders
    • Multiple layout types for profiles

Known and corrected issues in BMC Remedyforce 20.18.01 (Winter 18):

For information about issues that are known and corrected in this release, see Known-and-corrected-issues.

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Related topics

Known-and-corrected-issues

Supported-browsers-mobile-devices-and-integrations

Supported-languages-and-locales

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