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Note This documentation supports the 20.18.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Configuring settings for Service Desk on Salesforce1 Mobile App


You can configure the following in Service Desk on Salesforce1 Mobile App (Service Desk mobile app), which is for staff members:

The following interactive graphic provides information about configuring settings for Service Desk on Salesforce1 Mobile App, which is for staff members. (The graphic may take a few seconds to load.)

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The following table lists the steps to configure the list views and Incident and Task forms and any considerations that you must know while configuring:The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.
 

Related topics

Overview-of-Service-Desk-on-Salesforce1-Mobile-App

Enabling-Service-Desk-on-Salesforce1-Mobile-App

 

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