This documentation supports the 20.18.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Asset and CI management

BMC Remedyforce 20.15.03 (Summer 15) introduces a range of new and innovative IT asset management capabilities to dynamically identify and manage assets through the lifecycle. You can now define and track both configuration items (CIs) and assets from BMC Remedyforce Configuration Management Database (CMDB). IT asset and CI management are configurable features. Depending on the requirements to differentiate between CIs and Assets, or only manage CIs or assets, system administrators can enable both CI and IT asset management, only CI management, or only IT asset management. For more information, see Enabling asset management and Enabling CI management.

The following topics are provided for managing IT assets and CIs:

Related topics

Configuring BMC Remedyforce CMDB 2.0

Integrating BMC Remedyforce with Dell KACE

Integrating BMC Remedyforce with BMC Client Management

Was this page helpful? Yes No Submitting... Thank you