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Note This documentation supports the 20.18.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

20.18.01 profile-level permissions


The following topics provide information about profile-level permissions that you must configure for the new Visualforce pages, Apex classes, objects, and fields in version 20.18.01 (Winter 18):

For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see Configuring-profile-level-permissions-after-self-upgrade-or-automatic-upgrade.

Permissions for new Visualforce pages

The following table lists the profile-level access that you must configure for the new Visualforce pages that have been added in BMC Remedyforce 20.18.01. (A blank cell indicates that the profile does not have permission on the page.)

Permissions for new Apex classes

The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Remedyforce 20.18.01. (A blank cell indicates that the profile does not have permission on the class.) 

Permissions for new objects and fields

You must configure profile-level access for the following new or updated objects in BMC Remedyforce 20.17.02: 

Base Element

The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk Staff

Remove delete permission

ServiceDesk Change Manager

Remove delete permission

Note

BMC recommends that ServiceDesk Staff and ServiceDesk Change Manager profiles should not have Delete permission by default and hence this permission has been removed for these profiles. However, if you have a requirement to include this permission for your use cases, you can skip this step.


The following table lists the permissions that you must assign for the new fields added to the object:

Base Relationship

The following table lists the required permissions that you must assign for this object:

Profile

Permission

ServiceDesk Staff

Remove delete permission

ServiceDesk Change Manager

Remove delete permission

Note

BMC recommends that ServiceDesk Staff and ServiceDesk Change Manager profiles should not have Delete permission by default and hence this permission has been removed for these profiles. However, if you have a requirement to include this permission for your use cases, you can skip this step.

The following table lists the permissions that you must assign for the new fields added to the object:

Change Request

The following table lists the permissions that you must assign for the new fields added to the object:

CMDB classes

The following table lists the permissions that you must assign for the new fields added to the object:

Console Layout Detail

The Console Layout Detail object is new in version 20.18.02. The following table lists the required permissions that you must assign for this object:

The following table lists the permissions that you must assign for the new fields added to the object:

Incident

The following table lists the permissions that you must assign for the new fields added to the object:

The Layout Category Link object is new in version 20.18.02. The following table lists the required permissions that you must assign for this object:

The following table lists the permissions that you must assign for the new fields added to the object:

The Layout Template Link object is new in version 20.18.02. The following table lists the required permissions that you must assign for this object:

The following table lists the permissions that you must assign for the new fields added to the object:

Task

The following table lists the permissions that you must assign for the new fields added to the object:

New picklist values

The following picklists are added in this release.

Field Name

Object name

Values to be addesd

Enabler Type

BaseElement

KVM; SolarisContainer   

OS Type

BaseElement

Windows Server 2012; Windows 10

Primary Capability

BaseElement

VPN Concentrator; Proxy Server; Layer 3 Proxy Server; WAN Accelerator; SAN Processor; Access point; Wireless LAN server

Processor Family

BaseElement

POWER8; UltraSPARC IIIi; Other;AMD Athlon(TM)  64 Processor Family

Virtual System Type

BaseElement

KVM

Corrected picklist values

The following picklists are corrected in this release.

Field

Object name

Existing values

Corrected values

Description

Enabler Type

BaseElement

LPAR; VPar; HPnPartitions

LPAR

VPar

HPnPartitions

Currently the values are separated by semicolons. Enter these values as three different values.

Primary Capability

BaseElement

SANDirectorRAIDStorageDevice

SANDirector

RAIDStorageDevice

Currently the value is entered as a single value. Enter them as two different values.

OS Type

BaseElement

ONX

QNX 

Correct value is QNX.

Related topic

Enabling new features in 20.18.01

Performing minimum post-upgrade procedures for 20.18.01



 

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