Note

 

This documentation supports the 20.15.02 version of Remedyforce.

To view the latest documentation, click

Configuring quick link settings

Based on the URLs that are visited frequently by the users, you can create the quick links.

  1. Click the Remedyforce Administration tab.
  2. On the Home page, click the Configure Self Service tile, and from the menu select Quick Links.
  3. To display the Quick Links option in Self Service, select the Enable Quick Links check box.
  4. To add a quick link, click .
  5. In the Name field, type the name of the quick link.
    The quick link appears with this name in Self Service.
  6. In the URL field, type the URL of the quick link.
    When you click the quick link, Self Service opens this URL in a new window or in a new browser tab.
  7. Click Save.
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