This documentation supports the 20.15.02 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu. Emergency Patch 2 for version 20.15.02

This topic contains information about the defect fixes in this patch and provides instructions for upgrading to the patch.


BMC Remedyforce is a cumulative release and includes the enhancements that were provided in version (Spring 15). For more information, see 20.15.02 enhancements.

Corrected issues

For information about the issues that are corrected in the BMC Remedyforce (Spring 15 Emergency Patch 2), see Known and corrected issues.


BMC will automatically push version (Spring 15 Emergency Patch 2) to all sandbox and production organizations on version (Spring 15). 


You can self-upgrade organizations that are on version 20.15.01 or earlier by manually installing the BMC Remedyforce managed package that is available on Salesforce AppExchange. For more information, see Self-upgrading by installing the managed package.

Related topics

Supported browsers, mobile devices, and integrations

Supported languages and locales

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