Note This documentation supports the 20.15.01 version of BMC Remedyforce.To view the latest version, select the version from the Product version menu.

Viewing the BMC Remedyforce Chat dashboard

The BMC Remedyforce Chat dashboard displays the following data in the form of charts and views:

The following table provides information about the details included in the report:

To view the BMC Remedyforce Chat dashboard

  1. Click the Reports tab.
  2. From the Folders list, select BMC Remedyforce Chat Dashboard.
  3. In the Name column, click BMC Remedyforce Chat Dashboard.

    Rf_chat_dashboard.gif
  4. (Optional) To update the charts and views in the dashboard on a periodic basis, click Refresh.

Related topics

Creating-an-incident-from-a-client-chat

Configuring-BMC-Remedyforce-Chat

Configuring-the-BMC-Remedyforce-Dashboard

 

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