This documentation supports the 20.15.01 version of BMC Remedyforce.

To view the latest version, select the version from the Product version menu.

Keyboard shortcuts in the Remedyforce Console

BMC Remedyforce supports keyboard shortcuts for performing a few common actions on the Remedyforce Console tab. You must use the same shortcuts for all languages and browsers that are supported in BMC Remedyforce. You can also use keyboard shortcuts to perform a few actions on the Incident Console and Task Console tabs.

The following table describes the keyboard shortcuts that are supported on the different tabs.

Related topics

Overview of the Remedyforce Console tab

Incident management

Task management

Problem management

Change management

Release management

Broadcast management

My Dashboard and QuickViews management

Deactivating keyboard shortcuts

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