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BMC PATROL for Sybase 20.02

All versions

Release notes and notices
updated 12 Mar
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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The following updates have been added since the release of the space:

Date

Title

Summary

February 21, 2020

20.02.00 enhancements

  • PATROL for Sybase 20.02 supports the following new operating systems:
    • Support for Sybase IQ 16.1
    • Support for ASE 16 SP03 PL05
    • Support for Windows Server 2016
  • Ability to stop KM-generated events.

Related topics

Known and corrected issues

 



Parameter Reference Database (PRD)

 

Monitor types or application classes

 

Monitor types and application classes in this solution.

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Information about installing the product and migrating product data.

Upgrading

 

Upgrade process, migration, and configuration.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting support.

Configuring after installation

 

Steps to set up the Knowledge Module following installation

Using

 

Interface descriptions, using the product.

Documentation for older consoles

 

Documentation for using and configuring older consoles.
Frequently asked questions

 

This section addresses common questions about accessing the online help for KMs.


Is online Help be available for KMs?

Online Help will not be available from the following Consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the TrueSight Operations Management Console and BMC Central Monitoring Administration. 

How can I access the online Help?

You can access the online Help from the TrueSight Operations Management console and the BMC Central Monitoring Administration. For complete product documentation, refer to the KM documentation on docs.bmc.com.

What kind of offline documentation can I get?

KM documentation is available in PDF format.

How do I access the documentation PDF?

You can access the offline documentation from the following locations:

  • Product documentation is available in PDF format along with the installation files on the EPD site.
  • PDFs are also available on the PDFs and videos page of the respective KM documentation on docs.bmc.com

Note

Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.

PDFs

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