Using BMC Helix iPaaS, powered by Jitterbit to integrate BMC Helix ITSM with third-party applications
As an administrator, you can integrate BMC Helix ITSM with third-party applications by using BMC Helix iPaaS, powered by Jitterbit. It is a robust, enterprise grade iPaaS and API Management platform (or technology) that is powered by the Jitterbit Harmony API Integration Platform. This technology helps you to address advanced business processes and integration challenges of your digital enterprises.
BMC Helix Multi-Cloud Broker, along with BMC Helix iPaaS, powered by Jitterbit provides out of the box integration templates to implement an integration. A template is a collection of structured data like project variables and workflows that connect two applications, and perform a series of events to accomplish a goal.
Learn more about the integration technology in Leveraging integration technologies to integrate BMC Helix ITSM and third-party applications.
Log and track issues or tickets related to the development of a product in both, BMC Helix ITSM and Jira.
Log and track requests related to application development and management to deliver more customer impact and accelerate critical development work.
Log and track events that occur in a monitored application in BMC Helix ITSM.
Log and track any application development requests or issues, and collaborate with agents easily.
Log and track events that occur in a monitored application in BMC Helix ITSM.
Log and track alerts related to your applications and services, and improve their availability and performance.
Log and track events that occur in a monitored application in BMC Helix ITSM.
Log and track security or infrastructure threats in your organization.
Log and track PagerDuty incidents in BMC Helix ITSM.
Log and track SolarWinds alerts related to infrastructure issues in BMC Helix ITSM.
Log and track Splunk alerts related to business operations in your organizations in BMC Helix ITSM.
Log and track incidents in BMC Helix ITSM that create alerts in xMatters.
Log and track user service requests as incidents in BMC Helix ITSM and cases in Service Cloud, and synchronize the tickets.
Log and track user service requests as incidents in BMC Helix ITSM and cases in Service Cloud, and synchronize the tickets.
Log and track service requests or product development requests in BMC Helix ITSM or ServiceNow ITSM.
Log and track BMC Helix ITSM incidents in AWS, and synchronize comments and status between tickets in both applications.
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