Release notes and notices

Updates available in BMC Helix Innovation Studio22.1 patch 4:

• Disable or hide an action button based on the selected rows in a Record grid

• Typeahead feature for named list field in Record Grid component

• Reconcile customized Developer Studio form views by using the reconciliation process

• Search for BMC Helix Knowledge Management by ComAround articles based on the enhanced entitlement checks

• Provision to show or hide the view component based on user's device

Update available in BMC Service Request Management 22.1 patch 4:

• Authoring Groups for work order templates

Multiple issues corrected

Updates available in BMC Helix Innovation Studio 22.1 patch 2:

• Bring record data from multiple record definitions together in a single grid

• Customize a list for predefined view presets

• Export archived data to the Secure File Transfer Protocol (SFTP) location

• View information about a specific server through the AR System Management Console

Updates available in BMC Helix Innovation Studio 22.1 patch 1:

• Troubleshoot cache sync issues in the server group

• Select a BMC Helix Knowledge Management by ComAround portal for integration

Updates available in Smart IT 22.1 patch 1:

• Display improvements of the Smart IT UI on mobile web browsers

Enhancements to BMC Helix ITSM Insights are:

• Automatic response to emails with relevant knowledge articles.

• Sort incident clusters by trend.

• Detect probable major incidents.

• Search for a cluster on the Real-time incident correlation dashboard.

Enhancements to BMC Helix ITSM: Smart IT (Smart IT) are:

• Identify quickly the source application that creates a ticket.

• BMC Helix ITSM extends Canadian French language support.