Release notes and notices

Learn what’s new or changed for BMC Helix ITSM, including new features, urgent issues, documentation updates, and fixes or patches.

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Known and corrected issues

Date	Title	Summary
October 28, 2021	21.05 Patches	This patch release includes defect fixes for Smart IT and BMC Service Request Management.
September 15, 2021	21.05 Patches	Starting with 21.05.02 patch, perform container deployment of BMC Helix Innovation Studio and service management applications.
July 28, 2021	21.05 Patches	This patch release includes updates and defect fixes for BMC Helix Innovation Studio and the service management applications.
June 23, 2021	21.05 enhancements	Enhancements to BMC Helix ITSM Insights are: Customizing the heat map by configuring the number of clusters Relating incidents to existing problem investigations Viewing and managing incident relationships Enhancements to BMC Helix ITSM: Smart IT (Smart IT) are: Progressive Web App screens for change Progressive Web App screens enabled by default Enhancements to BMC Helix ITSM: Smart Reporting are: Support for Daylight Saving Time through a report query for generating reports that take into account the Daylight Saving Time changes.

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